COVID-19 Prevention at KVC Niles

At KVC Niles, the safety and wellbeing of the children we serve, their families, and our employees are our first priorities. As the situation around COVID-19 continues to rapidly evolve, we will continue enhancing our policies and precautions for reducing the risk of exposure in our treatment centers.

We are monitoring new information throughout each day from the Centers for Disease Control and Prevention (CDC) and our local and state health departments. We are quickly addressing new information and guidelines as they become available as well as minimizing disruption to the imperative services we provide for children and families.

KVC Niles’ COVID-19 Preventative Measures

We are adhering to the following policies to keep our clients and employees safe:

  • We strongly encourage family involvement throughout the treatment process but as part of our goal to keep our clients safe, we are minimizing visitors until further notice. We are utilizing telehealth/video capabilities and phone calls to conduct family therapy and parental/guardian visits.
  • Given the current challenges with the convergence of flu, cold, and allergy season along with concerns surrounding COVID-19, we have created a workflow to care for clients who have potential symptoms. This includes a specialized observation space to conduct the necessary medical assessments while keeping other clients and employees healthy.
  • All our healthcare professionals are entering our treatment centers through the main entrance only and are not using a separate employee entrance. This allows us to conduct a thorough daily screening process with each employee, using guidelines from the CDC and local and state health departments. This screening includes symptom and temperature checks.
  • We are screening our clients daily using guidelines from the CDC and local and state health departments. This screening includes temperature checks twice a day.
  • New potential clients are undergoing a screening process prior to admission to check for symptoms, fever, and self-reported history of recent travel or interactions with people who have been diagnosed with COVID-19.
  • Our housekeeping department is using disinfectants approved by the Environmental Protection Agency (EPA) and recommended by the CDC for sanitization of the Coronavirus family.
  • We will continue to evaluate our community outings to reduce the risk of exposure and will only allow weekend passes as clinically appropriate.
  • We have asked all vendors to leave deliveries outside and to alert us when a delivery has been completed. If a vendor must bring a delivery inside, they are undergoing the same screening process as our employees. For contractors who must complete work onsite, they are also undergoing our employee screening process.
  • We will continue to provide extensive education to our employees and clients about COVID-19 and healthy hygiene habits that prevent spreading.
  • We will continue to limit volunteer activities, tours, and other activities that create an opportunity for exposure to COVID-19 at our treatment centers.
  • Each new client is tested for COVID-19 as part of the admissions process. They will be given a face mask to wear until we have the test results to help ensure the safety of all clients in our care.
  • If a client tests positive while in our care, the child’s treatment team will quickly determine the safest way for the child to continue receiving mental health treatment as well as treatment for COVID-19. We will talk with the child’s family to develop a plan for safe discharge from our PRTF so the child can return home to receive medical treatment for their COVID-19 diagnosis. Then once the child can leave quarantine per CDC and health department guidelines, we will help the family arrange to have the child return back to KVC to continue their mental health treatment.


Check out these free, educational, and therapeutic resources to help families connect and navigate through the increased stress, isolation, and uncertainties during these times.


Admissions & Referrals

At this time, we are continuing to accept new clients. If you’re concerned about your child’s wellbeing or would like to make a client referral, call our Admissions team at (913) 890-7468.


Become Part of Our Emergency Response Team

Our extraordinary healthcare professionals are working hard to continue providing life-saving psychiatric treatment to children and teens struggling with their mental health. In these difficult times, we’re looking for incredible people like you to become an extension of our team by donating to our emergency response efforts. Learn more and make an online donation at kvc.org/emergencyfund.